UMIDISHASERVICES MADE SIMPLE
Privacy & Data Protection

Privacy Policy

This Privacy Policy explains how Umidisha may collect, use, protect and manage information when you use our website, applications and related services.

UmidishaEffective: September 2026

Information

We may collect information needed to provide accounts, services, marketplace features and support.

Transparency

This policy explains the main ways information may be used and shared when you use Umidisha.

Protection

We use reasonable measures designed to protect information and maintain platform security.

Your privacy matters

We aim to handle personal information responsibly and use it for legitimate platform, service, security and business purposes.

Introduction

Umidisha is committed to respecting the privacy of people who use our website, applications and related services.

This Privacy Policy explains what types of information may be collected, how that information may be used, how it may be shared, and some of the choices available to users.

By using Umidisha, you acknowledge that information may be handled as described in this Privacy Policy.

Information We May Collect

Depending on how you use Umidisha, we may collect information that you provide directly or information generated through your use of the platform.

Account and contact information

  • Name and profile information.
  • Phone number and email address.
  • Account login and authentication information.
  • Information provided during registration.

Professional information

  • Professional name and profile details.
  • Services offered and service descriptions.
  • Skills, experience and business-related information.
  • Documents or information required for applicable verification.

Service and transaction information

  • Service requests and bookings.
  • Relevant service preferences.
  • Communication and support information.
  • Payment-related information where applicable.

Location Information

Certain Umidisha features may use location information to help customers discover relevant professionals and services.

Location access may depend on permissions granted through your browser or device. You can generally control location permissions through your device or browser settings.

Where location-based features are used, Umidisha may process location information to provide relevant marketplace functionality, such as nearby service discovery.

How We Use Information

Information may be used for purposes such as:

  • Creating and managing user accounts.
  • Providing and improving Umidisha services.
  • Helping customers discover relevant professionals.
  • Helping professionals present their services.
  • Processing bookings, requests and applicable transactions.
  • Providing customer and professional support.
  • Sending important account or service communications.
  • Maintaining security and preventing misuse.
  • Understanding platform usage and improving our products.
  • Complying with applicable legal requirements.

Communication

We may contact users regarding account activity, authentication, bookings, service requests, security, support or other important platform-related matters.

Where applicable, promotional communications may be subject to available preferences or opt-out mechanisms.

Sharing Information

Umidisha may share relevant information when necessary to provide platform functionality or operate the business.

Depending on the situation, information may be shared with:

  • Customers and professionals when required to facilitate a service interaction.
  • Technology and infrastructure providers supporting the platform.
  • Payment providers when a payment-related service is used.
  • Communication, authentication or notification providers.
  • Authorities or other parties where required by applicable law.

We aim to share only information that is reasonably necessary for the relevant purpose.

Third-Party Services

Umidisha may rely on third-party services for functions such as hosting, authentication, payments, analytics, maps, communications, notifications and other technology operations.

These providers may process information according to their own privacy policies and terms.

We encourage users to review the privacy practices of third-party services when relevant.

Cookies and Similar Technologies

Umidisha may use cookies and similar technologies to support website functionality, security, preferences, analytics and advertising where applicable.

Third-party advertising or analytics services may also use technologies that collect information about visits or interactions with websites.

Browser settings may allow you to control or restrict certain cookies. Disabling cookies may affect some website functionality.

Advertising and Analytics

Umidisha may use analytics and advertising technologies to understand platform usage and support the operation of the website.

For example, advertising services may use cookies or similar technologies to display or measure advertisements.

Third-party providers may process information according to their own policies.

Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, loss or alteration.

However, no online service or method of electronic transmission can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their account credentials and devices.

Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, enforcing agreements and meeting legal or regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

User Choices and Rights

Depending on applicable law and the circumstances, users may have rights relating to their personal information, including the ability to request access, correction or deletion of certain information.

Users may also be able to manage certain permissions, notifications and communication preferences through their device, browser or account settings.

Requests can be directed to Umidisha using the contact information provided below.

Children's Privacy

Umidisha is intended for users who are legally able to use the platform under applicable law.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us.

Professional Verification Information

Where professional verification is offered, Umidisha may collect information or documents necessary for the applicable verification process.

Such information may be processed for verification, security, marketplace trust and compliance purposes.

Access to sensitive verification information is intended to be limited to appropriate purposes and authorized personnel or service providers where necessary.

Account Deletion

Users may contact Umidisha regarding account deletion or applicable requests relating to their information.

Some information may need to be retained where required for legal, security, fraud prevention, dispute resolution or other legitimate purposes.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal requirements or data practices change.

The updated policy will be published on this page. We encourage users to review this page periodically.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your information, please contact Umidisha.

Email: admin@umidisha.com

Website: umidisha.com

Questions about your privacy?

Contact Umidisha if you have a privacy question, want to make a request regarding your information, or need clarification about this policy.